Keep it short
Each extra question costs you some answers. Start with what you really need.
Template
A support form that flags what is urgent.
A support request form that tells your team when something is urgent. A request marked Urgent posts to Slack, and every sender gets an email reply. Ask for the details you need to start helping.
- The form and the flow, together
- Starts as a paused draft
Subject
Can’t export last month’s responses
Priority
Tell the team if it is urgentSlack · #support-alertsWill run
Reply to the senderEmail · to the respondentWill run
What you get
A form and a flow, already wired up.
Use the template and both land in your account as a paused draft. Change a field or add a step, then switch it on.
FieldsThe data this form accepts
4 fieldsKeyTypeRequired
subjectSingle lineYes
prioritySingle selectYes
detailsMulti lineYes
attachmentFileOptional
FlowThe route a request takes
Version 1A request arrivesPOST /submit · 4 fieldsIntake
Tell the team if it is urgentSlack · #support-alertsAfter the reply
Reply to the senderEmail · to the respondentAfter the reply
Make it yours
Start small, then change what you need.
Change what you like
The template gives you a form and a flow. Add a field or a step, then switch it on.
Send it elsewhere
Swap Slack for email, or add a webhook, if your team works somewhere else.
More templates
The other templates.
Lead Capture FormsTell sales when someone is interestedOnboarding SurveysWelcome new people and collect what you needEvent RegistrationRegistration without the spreadsheet scrambleJob ApplicationsRésumés routed to the hiring teamCustomer FeedbackHear what worked and what didn’tNPS & SatisfactionA score and the reason behind itSales Quote RequestsBudget and timeline up frontInternal RequestsEquipment, access and approvals in one place
Try it on one form.
The free plan doesn’t need a card and never expires.